So once again I needed a new phone. I went to the Verizon store in Mountain View yesterday evening, and they told me that they could not sell me a new phone because it had been too soon since I bought one from them. They could only sell me that relatively cheap phone at full price, which they said was $250. They did say that if I brought them a phone, they could connect it to the existing account. They also said they could sell me one of the cheap phones with a new phone number, but not the existing one. I've had that number for more than ten years and do not want to change it. So I went over to Best Buy and found the exact same Verizon phone for $20 and bought it with no service plan. By then the Verizon store was closed for the night, so this morning, I went back in, handed them the $20 phone that their system could only sell me for $250, and asked them to activate it on my existing number. This took longer than you might think. Around twenty minutes later, they figured out how to do this, and amazingly they didn't even charge me a new connection fee. The only reason I had to spend any money at all was that I bought a new holster for the phone. I think the old one was simply so worn out that the phones kept slipping out. Here's hoping I don't have to go through this again anytime soon.
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- Kevin Standlee (
kevin_standlee) wrote,
Kevin Standlee
kevin_standlee
- Mood:
relieved
To the Phones
So once again I needed a new phone. I went to the Verizon store in Mountain View yesterday evening, and they told me that they could not sell me a new phone because it had been too soon since I bought one from them. They could only sell me that relatively cheap phone at full price, which they said was $250. They did say that if I brought them a phone, they could connect it to the existing account. They also said they could sell me one of the cheap phones with a new phone number, but not the existing one. I've had that number for more than ten years and do not want to change it. So I went over to Best Buy and found the exact same Verizon phone for $20 and bought it with no service plan. By then the Verizon store was closed for the night, so this morning, I went back in, handed them the $20 phone that their system could only sell me for $250, and asked them to activate it on my existing number. This took longer than you might think. Around twenty minutes later, they figured out how to do this, and amazingly they didn't even charge me a new connection fee. The only reason I had to spend any money at all was that I bought a new holster for the phone. I think the old one was simply so worn out that the phones kept slipping out. Here's hoping I don't have to go through this again anytime soon.
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