• Location: Fernley, Nevada
• Mood: amused
• Music: Giants Baseball

Attention to Detail

Today, I actually got to eat lunch, and then I rolled (on a hand cart) one of our propane bottles down to Hanneman Service to refill it. (Yes, we still use propane in warm weather, for cooking and now for operating the hot water heater in the travel trailer, in order to reduce our electric load.) While doing so, I actually paid attention to a sign in the window of a local Heating/AC business.



This spelling error is not a one-off mistake. It's repeated on another sign on the front of the building, and I noticed it's even on one of their trucks. I suspect that nobody has ever pointed it out to them.

Maybe I'm being picky, but it seems to me that if you make a spelling mistake like this on your signage, it suggests that you don't pay attention to details. When I hire someone to work on my plumbing, heating, or air conditioning, I want someone who wants to get the details right, because that means the work is likely to last. Maybe that's why we've been so happy with Marraccini Plumbing Heating & Cooling and Steve-the-plumber who has worked so much on our house.