Too Quick on the Trigger
I have received an e-mail notice from my Flexible Spending Account saying that I need to send them itemization of a certain expense I charged against the account. That's not unusual or unexpected. What's bothersome is that when I follow their instructions to log on to their web site to fill out one of their "flex forms," it tells me that "no transactions require verification at this time." That is, their e-mail system sent the "need verification" e-mail before their web site was updated with the claim that needs verification.
Something similar happens with my mobile phone bill. I typically get the e-bill telling me I owe Verizon a certain amount of money at least one day before Verizon's web site updates with the current bill. Current Mood: annoyed