Kevin Standlee (kevin_standlee) wrote,
Kevin Standlee

Put a Guard Over that Reset Button, Eh?

My father-in-law, while tinkering around in his home office, managed to reset his router (again). I didn't write down the settings from his ISP when we dealt with this earlier in the week, so we hunted around and found what looked like a bunch of settings from them. They didn't work. After trying everything that seemed plausible, I gave in and called their tech support, re-opening the existing call. I think I may have gotten the same tech-support person, too. He sounded mildly peeved at me, and frankly, I don't blame him a bit. This time I wrote down the settings when he read them off to me. Sure enough, the numbers for the static IP were not the same as in the printout here, and when I put them into the router, everything worked.

The funny thing is that he's done this twice in a week after having never done it before after having the service for several years. Maybe I should write all of the settings out and tape them to the router. I have something similar at home, with a sheet taped to the wall behind the router with all of the setting information just for cases like this.

Ironically, he did this just as I was sending my (I hope) last e-mail of the night before turning in. However, if I hadn't fixed it tonight, I still would have had to fix it tomorrow morning.
  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 1 comment