She said that one of the main reasons she came to Reno was for the slots, but if they're all going coinless, she might as well just go to the Indian casinos back home.
The manager looked pained. "Ouch, that hurts," he said, as he admitted that other customers had been expressing similar complaints about the changes.
It's unlikely that these complaints will change the casinos' decisions. The case for coinless seems pretty obvious: less coin handling means fewer people handling the money, less mechanical hassle, and so forth. But Lisa says she wouldn't be surprised that the casinos will see a further drop in business as they convert themselves into something that you could do just as easily on the internet.