Regarding the wired connection, I finally got through to tech support, which informed me that their network has a known incompatibility with the Broadcom ethernet cards such as are on my Dell Inspiron, and that there isn't a whole lot they can do about it.
Another Network Update
Regarding the wired connection, I finally got through to tech support, which informed me that their network has a known incompatibility with the Broadcom ethernet cards such as are on my Dell Inspiron, and that there isn't a whole lot they can do about it.
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