Somewhat to my surprise, they agreed to replace the motherboard, and I should be hearing from a service technician in a few days. I'll probably have to do an installation-from-scratch after that, but I won't feel so bad about doing so then because it seems far less likely that the computer will simply eat the hard drive thereafter.
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- Kevin Standlee (
kevin_standlee) wrote,
Kevin Standlee
kevin_standlee
- Mood:
pleased
Dell: Less Painful Than Expected
Somewhat to my surprise, they agreed to replace the motherboard, and I should be hearing from a service technician in a few days. I'll probably have to do an installation-from-scratch after that, but I won't feel so bad about doing so then because it seems far less likely that the computer will simply eat the hard drive thereafter.
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